Shipping policy

Each Traverse Studio poster is personalised and framed by hand. Production takes place before dispatch. Please contact the studio for the current production estimate before placing an order if you need your piece by a particular date.

Check the delivery options and any shipping charges shown at checkout before completing your purchase. Please ensure your delivery address and personalisation details are correct. If you notice an error after ordering, contact us as soon as possible.

Production time and transit time are separate. Please do not assume an estimated delivery date is a guaranteed arrival date. For questions about delivery availability or the progress of your order, contact the studio.

If your parcel arrives damaged or does not arrive as expected, email traversestudiodesign@gmail.com with your order number and, where relevant, photographs of the packaging and item. Nothing in this policy limits your rights under applicable consumer law.